Interested in one of our products? There are two ways for you to place your order.
Via telephone- Call +31800 0560 (You will get a Dutch IVR).
- While in the menu, select option 2.
- You will then be assisted by an English speaking advisor.
- Based on your wishes, the advisor will make a proposal for a plan that suits you best.
- Special conditions apply when ordering a prepaid and/or subscription. See below for more information.
Via the Vodafone website It is also possible to order from our
webshop (currently in Dutch only). Round-the-clock ordering and everything delivered to your home free of charge! If you need help when ordering via the website, you can call +31800 0200056 (Monday till Friday from 9.30 am to 9 pm and Saturday from 9.30 am to 17.30 pm). We will be pleased to help you!
Conditions for ordering- A credit check will be carried out.
- If you are a citizen of the EU, you must have a Dutch bank account number and a valid passport (bank account holder = passport holder).
- If you are from outside the EU, you must have a valid residence permit (residence permits W and III will not be accepted) and a Dutch bank account number (bank account holder = residence permit holder).
- Your residence permit has to be valid for at least the duration of the contract.
- Foreign nationals are requested to provide additional information when ordering a subscription.
- A copy of a valid identification document must be provided
- You must pay via direct debit.
- Your order(s) can only be delivered to a Dutch post address.
- If you have ordered a subscription, you will receive a contract which must be signed and send back to us. We will send your order (and handset if ordered) to you after receiving the signed contract.
- In case of a prepaid package, you will receive the handset and/or SIM card at home. The payment must be made to the postal delivery worker.
